Privacy Policy

This Privacy Policy explains how KampongTourist.com (“we,” “us,” “our”) collects, uses, stores, and protects personal information from visitors and users (“you,” “your”) of https://www.kampongtourist.com (the “Website”).

This policy is designed to comply with applicable privacy and data protection laws in English-speaking jurisdictions, including the United States, United Kingdom, Canada, and Australia, as well as general legal principles applicable in Cambodia.

By using this Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect personal information when you:

  • Contact us through a form or email
  • Subscribe to newsletters
  • Submit booking inquiries
  • Leave comments or feedback

This information may include:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Travel preferences
  • Any other information you voluntarily submit

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed
  • Time and date of visit
  • Referring website addresses

This data is collected via cookies, server logs, and analytics tools.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support
  • Process travel-related requests or referrals
  • Improve website functionality and performance
  • Analyze traffic and user behavior
  • Send newsletters or marketing communications (if you have opted in)
  • Comply with legal obligations

We only use personal data for legitimate business purposes and in accordance with applicable laws.

3. Legal Bases for Processing (UK/EU Visitors)

If you are located in the UK or EU, we process your personal data under the following legal bases:

  • Your consent
  • Performance of a contract
  • Legitimate interests (such as improving services)
  • Compliance with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Understand visitor behavior
  • Improve user experience

You may disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.

5. Sharing of Information

We may share personal data with:

  • Web hosting providers
  • Analytics providers
  • Email marketing platforms (if applicable)
  • Legal authorities when required by law

We do not sell personal information.

6. International Data Transfers

Your information may be processed outside your country of residence, including Cambodia, the United States, or other jurisdictions where service providers operate.

Where required, appropriate safeguards such as contractual protections are implemented.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing
  • Withdraw consent

To exercise your rights, contact us at the email provided below.

9. Children’s Privacy

This Website is not directed at individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or alteration.

No internet transmission is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.